25 +
Years Of Experience
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Our Core Values: with the acronym i-WATER, which stands for the following
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Innovation- We value Employees who are creative, energetic, proactive and intelligent in both their thoughts and actions.
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Wisdom- We will always pay attention to the needs of our Customers and offer reasonable solutions with the available resources.
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Accountability- We shall take ownership for the responsibility entrusted to us.
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Teamwork- We shall thrive on cooperation with our stakeholders in the delivery of water supply and sanitation services.
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Excellence- Our Employees will continually find ways to improve the services that our Customers value.
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Reliability- We will clearly communicate our service levels to our customers and perform them in a predictable and reliable way
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ii. To provide exceptional value to all Stakeholders.
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iii. To operate in an environmentally sustainable manner.
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iv. To disseminate information to Customers on water supply and sanitation issues
Our Background
Mulonga Water Supply and Sanitation Company Limited (MWSC) is a business entity in the water and sanitation sector operating in the towns of Chililabombwe, Chingola and Mufulira of the Copperbelt Province in Zambia. The Company is owned in equal measure by the municipalities of the said towns. Until September 2007, its operations were limited to the areas previously serviced by the councils. At that stage, the customer base for the Company was only 21,083. With the change in the institutional arrangements regarding water supply and sanitation services on the Copperbelt whereby only one service provider per town is allowed, MWSC took over operations previously undertaken by Nkana Water and Sewerage Company. This led to the expansion of the Company’s footprint. The customer base now stands at over 60,095.
Director's Message
Director
