Understanding Your Bill

Your monthly Water bill includes a variety of charges that cover water and sewerage. Knowing and understanding the bill can help you gain a better understanding of your consumption. The breakdown of these charges are as follows:

  • Water charge (based on the actual consumption in a month)
  • Sewer charge (20% of water charge for Domestic and 40% for Commercial)
  • Standard Charge (only charged to Metered customer)
  • Sewer surcharge (2.5% of water charge  for all customers)

Additional information you need to know is that the billing date is the 17th of each Month and the due date is 14 days after the billing date. This means that if you do not settle your bill 14 days after billing, you are liable for disconnection of service.